PRODUCT INFO
Aluminum, copper or brass metal heart pendant on 18" waxed cord with stainless lobster clasp and 1" extender or stainless steel ball chain in 18", 20" or 22" depending on availability.
Every order will be made personally by me! It will be a one of a kind, not a mass produced product. As often as possible, I source my materials from the USA. Each necklace is hand made by me in my home in NH. As with all handmade products, small imperfections are normal and if you order more than one they may not be exactly the same.RETURN & REFUND POLICY
.No Returns, Refunds or Exchanges unless an item is damaged during shipping or faulty due to my mistake. Damaged or faulty items must be reported to us with in 48 hours of receipt.We only ship to the continental US. During Covid-19, the mail is taking two to three weeks longer to get to you, even though we ship 1st class or priority. We have no control over the post office or shipping times right now, but you will receive tracking for your item once I ship it. Ready made items will ship the next business day after payment is received and custom orders will ship in the agreed up on time which is set individually for each personalized or custom item because supplies and materials shipping to me are receiving the same delays. We do our best to get your product to you expediently!Do not swim or shower with your jewelry on! Try to keep it dry and away from humidity. Storing it in a cool, dry place with a few silica packets or anti-tarnish pads will keep it shiny and from oxidizing. A small individually wrapped polish cloth is included with your purchase. In the future, if it needs it, for a small $5 fee + shipping, I will tumble and polish this piece for you.
CARE INSTRUCTIONS
Do not swim or shower with your jewelry on! Apply jewlery after hand sanitizer, makeup and perfume is dry. Storing your jewelry in a cool, dry place with a few silica packets or anti-tarnish pads will keep it shiny and from oxidizing. Silver will develop a natural patina in time. A small individually wrapped polish cloth is included with your purchase. In the future, if it needs it, for a small $5 fee + shipping, I will tumble and polish this piece for you.
SHIPPING INFORMATION
I ship on Fridays. If you put your order in by Wednesday at 9am EST it will likely ship by friday. If you don't receive a tracking number then it will not ship until the next week. Reach out to me if you need it sooner and we can discuss a RUSH order fee.
*During Covid-19, the mail is taking much longer to get to you, even though we ship priority. We have no control over the post office or shipping times right now, but you will receive tracking for your item once I ship it. International packages are taking an especially long time so please consider this before ordering.This item is hand made upon order. Supplies and materials shipping to me are receiving the same delays but we do our best to get your product to you expediently!
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